Manager - Quality

Oil & Gas

Bangalore

Job Description

About Zetwerk

Zetwerk is the largest global manufacturing network for custom manufacturing that helps transform digital designs into physical manifestations. Zetwerk offers manufacturing solutions across a diverse range of products, from simple items like steel pipes to complex products like aircraft engine components, from industrial use-cases like metal bridges, oil rigs, aircraft/auto components to consumer use-cases like apparel, home appliances, audio-visual electronics, for small businesses and Fortune 500 companies alike. Zetwerk offers customers access to a wide range of manufacturing capabilities, including metal fabrication, CNC machining, plastic injection moulding, 3D printing and aluminum die castings, across 1000s of manufacturing partners. These capabilities serve a diverse set of industries ranging from traditional ones such as Oil & Gas, Energy, Infrastructure, Aerospace, Apparel to modern ones such as Renewables, Electric Vehicles, Consumer Electronics, and Space.

For customers, Zetwerk’s global manufacturing network ensures products are manufactured faster, at competitive prices and with world-class quality. It offers quality monitoring through indigenously developed technology which provides end-to-end transparency from purchase orders to delivery, thus eliminating uncertainties around quality, visibility, reliability, and under-utilized capacities.

For manufacturing partners, the Zetwerk platform drives higher capacity utilization of manufacturing capacities and offers various portfolio services (including logistics, raw material procurement, working capital access) to drive revenue growth as well as optimize for cost of manufacturing.

Technology + Manufacturing

Over the last 7 years, Zetwerk has built a strong technology driven supply chain to deliver high quality manufacturing of various industrial and consumer products at highly competitive costs and lead times.

Zetwerk’s in-house Manufacturing Operating System software, ZISO, enables digital selection of supply, pricing recommendations, digital repository of engineering designs, real-time tracking of manufacturing across various stages, visual updates of products getting made, seamless communication across stakeholders and quality assurance of the final product getting shipped.

Our software led approach unifies various stakeholders in the manufacturing universe to collaborate to deliver the products we see around us and we love. These include product designers, manufacturing partners, logistics providers, third-party quality inspectors, financing partners, raw material suppliers and many more. Zetwerk unifies the highly fragmented manufacturing ecosystem to work as one single entity to deliver the highest quality manufacturing with the fastest possible lead times and the lowest possible costs, day in day out.

Why Zetwerk

A company that's changing the way manufacturing is done needs game changers to shape the future. At Zetwerk, our job is to help you excel in your career and make an Impact. We offer you an environment to create a unique career journey, opportunities to grow your ambition and an inclusive culture to help you thrive. We encourage innovation through collaboration and connect you to leaders who help you go beyond. We deliver the best for our people so that they can deliver the best for our customers. It's that simple. It's Zetwerk.

Summary :
We are seeking a highly experienced and motivated Quality Manager to lead and oversee the quality management system (QMS) for our head office and multiple project portfolio within the oil and gas EPC sector. The successful candidate will be responsible for ensuring the effective implementation and maintenance of the QMS, driving continuous improvement, and fostering a culture of quality throughout the organization. This role requires a strong understanding of industry standards, regulations, and best practices, as well as excellent leadership, communication, and analytical skills.

Roles & Responsibilities :

QMS Development & Maintenance: Develop, implement, and maintain the company's QMS in accordance with ISO 9001 and other relevant industry standards (e.g., API, ASME). Ensure compliance with client requirements and regulatory obligations.
Project Quality Oversight: Provide quality oversight and guidance to multiple project teams, ensuring adherence to the QMS and project-specific quality plans. Monitor project performance against quality metrics and identify areas for improvement.
Auditing & Assessments: Plan and conduct internal audits of the QMS and project sites to assess effectiveness and identify areas for improvement. Manage external audits conducted by certification bodies and clients.
Continuous Improvement: Lead and facilitate continuous improvement initiatives across the organization, utilizing tools such as root cause analysis, corrective and preventive actions (CAPA), and lessons learned.
Quality Training & Awareness: Develop and deliver quality training programs to employees to enhance their understanding of quality principles, procedures, and best practices. Promote a culture of quality awareness and ownership throughout the organization.
Document Control: Oversee the document control system, ensuring that all quality-related documents are properly controlled, maintained, and readily accessible.
Supplier Quality Management: Develop and implement a supplier quality management program to ensure that suppliers meet the required quality standards. Conduct supplier audits and performance evaluations.
Management Reporting: Prepare and present regular reports on the performance of the QMS, including key quality metrics, audit findings, and improvement initiatives. Provide recommendations to senior management for enhancing the QMS.
Budget Management: Manage the quality department budget effectively, ensuring efficient allocation of resources.
Team Leadership: Lead, mentor, and develop the quality team, fostering a positive and collaborative working environment.
Client Interaction: Interact with clients to address quality-related issues and ensure client satisfaction. Participate in client audits and project quality meetings.
Regulatory Compliance: Stay abreast of changes in industry regulations and standards, ensuring that the company's QMS remains compliant.

Job Requirement

Bachelor's degree in Engineering or a related field. Minimum of 12 years of experience in quality management within the oil and gas EPC industry.
Extensive knowledge of ISO 9001 and other relevant industry standards (e.g., API, ASME).
Proven experience in developing, implementing, and maintaining QMS.
Strong understanding of quality management principles, tools, and techniques.
Experience in conducting internal and external audits.
Excellent leadership, communication, and interpersonal skills.
Strong analytical and problem-solving skills. Ability to manage multiple projects and priorities effectively. Certified Quality Manager (CQM) or equivalent certification preferred.
Experience with document control systems and supplier quality management.