ABOUT ZETWERK:

Zetwerk is the largest global manufacturing network for custom manufacturing that helps transform digital designs into physical manifestations. Zetwerk offers manufacturing solutions across a diverse range of products, from simple items like steel pipes to complex products like aircraft engine components, from industrial use-cases like metal bridges, oil rigs, aircraft/auto components to consumer use-cases like apparel, home appliances, audio-visual electronics, for small businesses and Fortune 500 companies alike. Zetwerk offers customers access to a wide range of manufacturing capabilities, including metal fabrication, CNC machining, plastic injection moulding, 3D printing and aluminum die castings, across 1000s of manufacturing partners. These capabilities serve a diverse set of industries ranging from traditional ones such as Oil & Gas, Energy, Infrastructure, Aerospace, Apparel to modern ones such as Renewables, Electric Vehicles, Consumer Electronics, and Space. For customers, Zetwerk’s global manufacturing network ensures products are manufactured faster, at competitive prices and with world-class quality. It offers quality monitoring through indigenously developed technology which provides end-to-end transparency from purchase orders to delivery, thus eliminating uncertainties around quality, visibility, reliability, and under-utilized capacities. For manufacturing partners, the Zetwerk platform drives higher capacity utilization of manufacturing capacities and offers various portfolio services (including logistics, raw material procurement, working capital access) to drive revenue growth as well as optimize for cost of manufacturing. Technology + Manufacturing Over the last 5 years, Zetwerk has built a strong technology driven supply chain to deliver high quality manufacturing of various industrial and consumer products at highly competitive costs and lead times. Zetwerk’s in-house Manufacturing Operating System software, ZISO, enables digital selection of supply, pricing recommendations, digital repository of engineering designs, real-time tracking of manufacturing across various stages, visual updates of products getting made, seamless communication across stakeholders and quality assurance of the final product getting shipped. Our software led approach unifies various stakeholders in the manufacturing universe to collaborate to deliver the products we see around us and we love. These include product designers, manufacturing partners, logistics providers, third-party quality inspectors, financing partners, raw material suppliers and many more. Zetwerk unifies the highly fragmented manufacturing ecosystem to work as one single entity to deliver the highest quality manufacturing with the fastest possible lead times and the lowest possible costs, day in day out.

Role Overview

As the Cloud DLP Security Engineer, you will be the primary custodian of our Data Loss Prevention ecosystem. You will lead the day-to-day administration of our cloud-native DLP platforms, ensuring sensitive data remains protected across web, SaaS, and endpoint channels. Your role bridges the gap between technical policy enforcement and user experience, serving as the lead for support and the primary liaison with our external implementation partners.

Key Responsibilities

1. Policy Engineering & Daily Configuration

• Daily Rule Management: Configure, tune, and optimize DLP engines, including custom dictionaries and Exact Data Match (EDM).
• Exception Handling: Review and manage DLP exception requests, ensuring they are valid, documented, and time-bound.
• Access & Control: Ensure correct

2. Support & "Hypercare" Operations

• L1 User Support: Act as the primary point of contact for end-users regarding policy triggers and blocks.
• Hypercare Management: Lead the Hypercare phase for new policy rollouts, providing high-touch support to departments to minimize business disruption during deployment.
• Education: Translate technical security blocks into understandable guidance to improve data handling habits.

3. Partner & Vendor Liaison

• Issue Prioritization: Categorize and prioritize technical issues reported to the implementation partner, ensuring critical blockers are addressed first.
• SLA Oversight: Monitor the implementation partner's progress against project milestones and technical deliverables.

4. Risk Assessment & Technical Insights

• Critical Issue Flagging: Monitor system health and policy logs to identify and escalate critical security risks or technical gaps to senior leadership.
• Reporting: Create and share weekly insights on high-risk data movement patterns and policy effectiveness.
• Risk Mitigation: Proactively identify potential data exfiltration vectors and recommend configuration changes to close security gaps.

5. IT & System Integration

• Platform Integration: Manage the integration of DLP tools with the broader security stack, including SIEM, SOAR, and Endpoint Protection (EDR) platforms.
• Infrastructure Support: Assist with the configuration of PAC files, traffic forwarding, and identity provider (IdP) integrations.
• Documentation: Maintain comprehensive runbooks and Standard Operating Procedures (SOPs) for all DLP-related workflows.

Required Qualifications

• Experience: 3–5+ years in Information Security, with a heavy focus on Data Loss Prevention (DLP) and Cloud Access Security Broker (CASB) tools.
• Technical Proficiency: Strong understanding of SSL inspection, network traffic steering, and Regex (Regular Expressions) for custom policy creation.
• Compliance Knowledge: Familiarity with global data privacy regulations such as GDPR, HIPAA, or PCI-DSS.
• Communication: Ability to balance strict security enforcement with a customer-service mindset during user interactions.
• Problem Solving: Proven track record of managing technical issues with third-party vendors and implementation partners.

Good to have Technical Skills

• Cloud Security Gateways (Web & Cloud-native DLP)
• Network Protocols (HTTPS, DNS, TCP/IP)
• Enterprise Ticketing Systems (e.g., ServiceNow, Jira)